We now are offering virtual appointments as an alternative
option for care for those individuals looking to take additional safety precautions.

What Telehealth Is

We are excited to announce that all of our locations now offer telehealth appointments. These virtual sessions deliver our expert care at home for patients who are not able or not comfortable coming to our clinics for in-person appointments. The format may be different, but the high level of personalized care and individualized treatment from the therapists you trust remain the same. We offer telehealth appointments for both current and new patients who wish to get back to their best from home.

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How it Works

In order to access our telehealth services, simply call your preferred location or fill out our online form. You will have the opportunity to select your preferred date and time for your appointment.

We will then email you instructions for accessing our secure, HIPAA-compliant online platform at the time of your appointment. Using this platform, you will enjoy audio and video access to one of our trained therapists.

You can expect to receive the same expert, tailored treatment you would receive in our clinic, in a format designed for use at home. Through telehealth you enjoy convenient, safe, personalized therapy to help you get back to your best.

Frequently Asked Questions

  • What To Expect On My First Visit?
    The first thing to do is arrive early on your initial visit, about 10-15 minutes before the evaluation. You will need this time to complete the paperwork or to save time and make the process go faster, you can fill in your details before your appointment by downloading the paperwork from our website. The whole session may take 30 minutes to an hour. Our outpatient assistance staff will review your account of the rehabilitation benefits as quoted by your health insurance provider.

    Your physical therapist will then conduct the initial evaluation of your condition. In your first visit, the therapist’s assessment includes objective findings, testing, and recommendation for the appropriate treatment plan, which may encompass a home-exercise program. After discussing the needed rehabilitation length and frequency, they send a copy of the initial evaluation to your physician.

    Your therapist takes into consideration your current situation, the goals to be achieved, and with cooperation from your doctor, they can determine the ideal therapy. Your treatment and progress towards achieving these goals during each visit will be electronically documented and communicated to your physician and insurance provider.
  • What Do I Need To Carry To The Initial Evaluation?
    If you have a physical therapy referral provided by your doctor, you have to bring that in. Besides, if you have previous reports, test results, prescriptions, and any other paperwork from your healthcare provider bring those, too. The same goes for the payment information and your insurance card if the therapy is covered by insurance.

    If you are an employee taking the benefits of Workers’ Compensation, make sure to provide information like your case manager’s contact details and your claim number. Likewise, give appropriate details if the therapy is being covered by auto insurance or an attorney lien.
  • What Kind Of Dress Should I Wear?
    Dress comfortably and make sure they are right for your treatment, and not get in the way. If you are injured and need braces, splints, or crutches, remember to bring them on all your visits.
  • What Is The Duration Of Each Treatment Session?
    Each treatment session usually lasts for 30 to 60 minutes.
  • How Many Times Do I Need To Visit?
    How many sessions an individual may need will depend on the diagnosis, past medical history, and the severity of their impairments. It highly varies from person to person as some may need to be re-evaluated every month, whereas, some may need just one visit. We provide your progress report and our recommendations to your doctor and can determine how long you will need the care.
  • Is Physical Therapy The Right Choice?
    Studies have shown that physical therapy might help in some cases and people are able to avoid surgery. Manual physical therapy can be combined with supervised exercise to prevent or delay the need for a surgical procedure. It’s best to take advice from a physical therapist and follow the exercise program accordingly. This can protect a person not just from injury but also from surgery.

    At XOPT, we recommend talking to your healthcare provider and getting physical therapy options before trying prescription medication.
  • What Is The Role Of Physical Therapists?
    You may have heard many stories about how someone got physical therapy, and their pain has reduced or even eliminated. But, have you wondered what the profession entails? What is the role of physical therapists in healing? Physical therapy can help alleviate back pain and other orthopedic problems and return your body to its normal functioning state. Besides helping to avoid surgery, physical therapists offer assistance for patients in recovering their motor functions, like helping them walk again after a stroke or an operation.
  • Why Do People Like Me Get Physical Therapy Referrals?
    Your doctor may refer physical therapy to you if you have difficulty in moving your body or making some movements like bending, associated with low back or shoulder pain. These may cause restrictions in functioning normally in your daily routine, such as, trouble falling asleep or unable to walk properly. Physical therapists treat such pain-associated movement dysfunction and help restore your body’s physical activity.
  • How Does A Private Practice Physical Therapist Help Me?
    We are committed to providing you with the utmost attention and care that you deserve. You will be working with the same physical therapist assigned to manage your case, who works closely with you, monitoring your progress through every session, from the beginning, until we reach the target. You can also expect cost-effective solutions when you approach us.
  • What To Do In Case My Problem Or Pain Returns?
    Having flare-ups (exacerbation) is not uncommon. However, give us a call if the pain returns or increases. You may have to come back to us, and we will suggest if you will need to modify your daily routine, add more exercise, or visit your doctor.
  • Do I Get To Choose My Physical Therapist Directly?
    In most cases, everyone can find a physical therapy clinic of their choice. Since we work with a wide range of insurance plans, it is better to call us to get your queries answered.
  • Can I Expect A Diagnosis From My Therapist?
    Physical therapists are vital members of the medical team that works for your betterment. However, in most cases, physical therapists do not provide medical diagnosis, but it is the responsibility of your doctor.